Integrated Controllers bring vital data into Aliquot to enhance the reporting capabilities for the software. To integrate a controller, ensure that you have access to the required information. Controller information may need to be updated from time to time to ensure that it continues to report data. An Example of this includes replacing the modem.
A controller is an electronic device that monitors and reports data between two systems. Using a modem, a controller can remotely monitor client data.
Aliquot integrates with the customer's controllers to bring additional data into the platform for additional graphing and trending across systems.
To set a controller up in Aliquot, you will need the following information:
Controller Name- What you want your controller name to show as on your Eservice site or match what the controller is, but can be named anything.
Controller Serial Number- Usually a set of numbers found on the controller( Required information)
Component information- What component is it associated with?
Connection Type- IP Address is mostly used but there are few exceptions
Data Type- Usually Default
Manufacturer- who made the controller e.g. Walchem , Prominent etc.
Accessing Controller Set-Ups
Log into Aliquot: Open the Aliquot Software Application.
Navigate to Customers: Go to the Customers section.
Select “Customer Controllers”: Click on the “Customer Controllers” option to display all Controllers associated with your organization.
Fill out the hierarchy under "Filter Controllers section" to populate the controller list by system.
Controllers listed show:
The controller's Name.
Controller Serial Number: The manufacturer's imprinted identifier.
Connection Type: What telephone carrier their device uses.
Component: What the controller is reporting on.
The Controller Status.
The Edit option is used to make changes.
You may need to do this when a modem is replaced or updated.
New Controller Set-up
Filter Controllers ( Hierarchy) have to be filled out before "Create Controller" can be selected.
Fill out the information for the new controller:
Controller Name (required)
Controller Serial number (found on the device itself)
Component info
This whatever the controller is metering.
Connection type: Several options are available, but IP address is typical.
Certain customers will have known exceptions.
Data type: Default or pay by Usage
Manufacturer- Which brand of controller you have.
Make sure to input and confirm that the serial number on the controller matches the one in Aliquot.
Once the controller widget addition is completed, proceed to enable the Email reporting. The Controller widget should report data afterwards.
Connection types for customers are usually IP Address.
Live Connections are for remote access and firmware updates. GPR are radio packets used on 2G and 3G. Phone utilizes dialup on old RJ11 phone lines. Certain customers run these older systems and should be aware of what they use onsite.