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Creating and Submitting Customer Reports

How field reps create and submit reports

Updated over a week ago

Aliquot has a lot of options to tailor reports specifically to your needs, with features to help speed up the report creation process.

  1. Launch Aliquot: Log into Aliquot using the browser of your choice.

    • We recommend Chrome, Edge, or Safari for the best compatibility.

  2. New Report: Navigate to the "New Report" section at the top of most screens.

  3. Select New Report

Reports are created with data from components at the system later. This screen will be blank until the Report Location is filtered to the system layer.

  1. Start filling out Report Location on the left.

  2. Under Report Type

    1. Check what form of report you want: Service, Operator, Lab, or Visit

    2. Use the drop down to choose a report template.

  3. Under Report Header

    1. Add a Report Title

    2. Toggle on Drive Time, On Site Time, Report Number, Enable Inventory, depending on what you need.

  4. Hit Create Report

  5. Edit report screen

    1. In this example we can adjust Report Date, Onsite Time, and the Signature.

    2. Reports will look wildly different based on systems, components, and which report template was selected.

  6. Save as Draft or Save as Final

    1. Drafts can be worked on later.

    2. Final reports get sent off.

  7. Save as Final Report takes you to the report list screen

    1. To get to this page directly in the future to review your draft or final report, you can go to Reports at the top banner and select Report List


If you Save as a Draft and want to get to it later:

  1. Filter the Report List to edit a Draft Report

    1. The report list can be filtered to show draft reports by clicking the "Open "Drafts" option on the left side of the screen.

    2. Draft reports can be further filtered by selecting a customer, facility, building, and system in the hierarchy selection.

    3. Other options for finding a draft report are filtering by date and by report type in the dropdowns and using the search bar at the top of the list.

    4. Choosing clear filters will set all filters back to default selections and clear the hierarchy.

  2. Edit Draft Report

    1. Once you have found your draft, simply click on the report to open the editor.

    2. Be sure to save your progress once you have finished any edits.

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