This article is to help guide you on the transition from eService Reports to the new Aliquot platform. In this article we will go through first steps in Aliquot to get new users in for the first time.
First Login:
When logging in for the first time, the user will need to reset their password. The first step is to select the Reset password option on the main login page.
On the Aliquot desktop version or Mobile Web browser Login Screen , there is an option for password retrieval at the bottom of the page where we have the Forgot your password statement.
Simply click on the blue hyperlink that says "Click here to retrieve it"
Enter the unique email address associated with your Aliquot account (Please note that you can only use the email address designated on your Aliquot user account )
Click "Send Reset Link"
-A notification will appear confirming that a secure email with instructions has been sent to the email address linked to your Aliquot account.
Please note: If you do not receive the password reset email, there is a minute countdown before you can request the email to be resent.
Kindly follow the instructions in the email to reset your password
Open the password reset email and click on the magic link. This will open a new browser window and direct you to the Aliquot Reset Password screen.
-Please note that the magic link will expire after 1 hour
Enter your new permanent password meeting the minimum requirements, which will be indicated with green checkmarks when correctly fulfilled. Confirm your new password.
Click Update Password
This will log you into the Aliquot Site.
Additional Feature :
Remember me credentials
Having Trouble? Reset Cache : You can use this option when the aliquot site is not loading correctly or appears visually broken. Please be aware that clearing the cache will delete any saved offline reports or offline systems, so you will need to download them again afterward.
User unable to change password:
If a user is unable to complete the steps above to reset their password and log in to Aliquot, the next step is to contact an Admin from their company. Admins have the ability to reset any user's password.
If an Admin is unavailable or unable to assist, you should contact Aliquot support. To reach support, users can email Support@AliquotApp.com or call the support line at 888-455-6641 for assistance.
Changing your password when Signed in
You can also update your password when you are signed into Aliquot.
On the Aliquot Dashboard Page, Click on your profile Icon on the upper right corner of the page.
-Click on Edit My Profile
-Select the "Change Password" option
-Input your new password , Click ''Save'' and "Save profile"
