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Walchem Modbus Unlock Key

The Modbus key is a software key that is tied to the serial number of the controller. Part #: 104048

Updated today

A Walchem Modbus Unlock Key is a vendor‑specific security/licensing code used on many Walchem controllers (W600, W900 series, etc.) to enable Modbus communications access—especially write access—that is otherwise locked out by default.

This is not part of the Modbus protocol itself. It’s a Walchem security feature.

It is:

  • Controller‑specific

  • Required for control changes

  • Provided by Walchem or their distributors

  • Not part of the Modbus protocol itself

This prevents accidental or unauthorized control changes.

Note: You can verify if Modbus/BACnet is available in an I6 or I9 by going to the “config” menu and looking for the “remote communications” option. It only appears if a Key is active. It also must be “enabled” via setting change by the operator even after the key is installed.

To obtain a Modbus Key:

  1. Customer to provide:

    1. Model number (I9 / Model WIN9AOOOPNNNNNNN-NNNNNN)

    1. Serial number (SER # 23070700171)

    2. Firmware version (if available)

  2. APS will order the key from Walchem (See Paul Peacock or tom Tinney for assistance here)

  3. APS forwards the key via email to Customer

  4. Customer loads the key via USB drive into the controller using the Software Upgrade feature on the controller.

Where to Enter the Unlock key

For W100 / W600 / W900 series controllers, the unlock key is entered from the local keypad.

Typical Menu Path

(wording may vary slightly by firmware)

Menu → Setup → Communications → Modbus → Security (or Advanced) → Unlock Modbus

You’ll be prompted to enter the numeric unlock key provided by Walchem.

✅ Once accepted:

  • Modbus writes are enabled

  • Reads continue to work as normal


✅ Touchscreen Models (W900 / Newer Units)

On touchscreen-equipped controllers:

Main Menu → Configuration → Communications → Modbus → Security → Modbus Unlock Key

Enter the key and confirm.


✅ Web Interface (If Ethernet Is Enabled)

On some models (typically W900 with firmware supporting web access):

  1. Browse to the controller’s IP address

  2. Log in (appropriate user level required)

  3. Navigate to:

Settings → Communications → Modbus → Security
  1. Enter the Modbus Unlock Key

⚠️ Note:
Many Walchem models do not allow Modbus unlock via the web UI for safety reasons—front panel entry may still be required.

What Happens After Entry?

Depending on model and configuration:

  • ✅ Modbus write registers become writable

  • 🔁 Unlock may:

    • Reset on power cycle or

    • Auto‑expire after a timeout or

    • Stay enabled until manually disabled

This behavior is model‑ and firmware‑specific.


If You Don’t See the Unlock Menu

Possible reasons:

  • Modbus not enabled yet

  • User access level too low

  • Firmware version doesn’t support Modbus writes

  • Controller model does not require an unlock key (some older units)

For the geek in you -

on/off activations and some functional parameters can be written to both controllers, but only the I9 can take a Modbus numeric value in (by using the Virtual inputs functions with a limit of 12 total) and treat it as a true variable input for control or monitoring purposes (Like a sensor, water meter, etc.)

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